Customer Testimonials
My experience on Friday was top notch. Their customer service was excellent and my salesman Jimmy very professional. The finance department explained everything thoroughly. If given the opportunity to purchase another vehicle, I will definitely return to San Marcos Dodge.
Best experience purchasing a vehicle. Mathew, Charles, Xavier take care of their customers. Outstanding service!!!
Fantastic experience with dealership and the purchase of new vehicle/trade in of old vehicle was completely effortless.
Worked with me on getting the truck ready in a timely manner. Financing went quickly
Everyone including salesperson,tech person and finance manager gets the highest score of ten.They all did an outstanding job of helping me in every way. Thanks so much I would highly recommend your dealership to anyone
Very helpful and got the financial aid fast and best interest rates. Will use dealership again and recommend to friends.
Awesome dealership!! They made it so easy to buy a car . I’m definitely coming back
It was a very easy, simple and quick process to explain what I wanted and get the deal done.
Great customer service and the staff is great too. I recommend this dealership to everyone.
Everyone was polite, friendly and knowlegeable. Good selection of vehicles. Shout out to Cory Ryan our salesman. He was great!
Very nice always and accommodating but little things missed like not resetting my "change oil" message on my jeep after an oil change.
Honest and respectful sales person. Completed the sale with no hassles or regrets. Would buy from Mike Diers again.
Brought the jeep in for a coolant problem and in a few days the vehicle was up and running like new. I’d like to thank Rudy and the tech for getting my vehicle back to working condition quickly.
All staff was professional, made sure we were comfortable, and made sure we got what we needed.
The salesmen didn't pressure me at all. They were respectful and helpful. They are not on commission so they are not just out for another sale.
Great service experience. Rudy was terrific to work with. He provided frequent updates and completed repair work ahead of schedule and under initial estimate.
They’re very helpful and trustworthy! I would prefer to take my car to this dealership before I take it to the dealership than any other dealership.
My device was great the peapol were nice and very helpful will be back to get my next service work done
I took my vehicle in for its regular oil change. I did not have an appointment, but I knew they would work me in. The waiting room is always clean and comfortable and stocked with coffee, water, and snacks. The restroom is nearby and clean. and an hour and a half later I got my vehicle back with the oil changed, washed, and vacuumed A+ service
They were Professional and Patient. It took a whole day but I got to drive out with a truck I wanted.
They didn’t waste my time and kept their commitments, great folks to work with!
Dealership was very fast and did a great job finding out if there was anything else needed to be done on my vehicle while there. I really appreciate it now my AC is also working way better which is good in this heat.
Sales rep was great I think the dealership itself was a bit dated but everyone I had contact with was amazing and friendly
The service team took care of me while I was with my 4 y/o daughter. While waiting in the lobby she inevitably got bored and we took a walk outside. It wasn’t an issue and I didn’t make it one with the staff; and yet the employees hunted me down acknowledging my situation and streamlined the process to help me get out the door expeditiously. We were very appreciative of their situational awareness.
Alexander Gardner is a true professional who went above and beyond for customer service satisfaction.
Service Consultant Alexander Gardner is a true professional for outstanding customer service worthy five star.
The service at SMCDJ has always been great. This last one was no exception and Tony DeLeon was very helpful.
I arrived at the service center for an scheduled appointed to address recalls and Tony DeLeon was expecting me. Didn't have to wait. Tony handled my case quickly and professionally. I have always had a great experience with SMCDJR service center and personnel. Keep it up!
Amazing TEAM Rhette Cody, Jacob and Patrick amazing!10 out of 10, would recommend this dealership to all my family and friends
Had my vehicle repaired as promised. Very good service and professional and courteous personnel. Overall good experience.
Tyler was absolutely fabulous! On of the best in services that I have had the pleasure dealing with!
The dealership made the whole experience quick and easy. Everyone was extremely friendly and willing to help anyway they could.
The office was comfortable and I was treated graciously. It did feel like everyone cared
Rudy was very knowledgeable and had my vehicle ready ahead of time. Great customer service
Great buy, awesome team in going through the process and a great overall customer experience. Highly recommend. Esteban was excellent in guiding us through the process as well.
Tyler was great! He had great customer service and very professional- met all my needs!!!
Excellent customer service from everyone, especially Gilbert. Always an amazing experience when I come. Thank you
Great experience, the sales man Adrien was polite and had the answer to every question. He helped me clarify some things they needed in order for me to move on with process. I would recommend this dealership to a friend or coworker.
Josh was awesome! Went above and beyond to make sure everything was taken care of…great service!
Awesome service. Great dealership very friendly and attend to the customers needs and concerns. Specially the parts sept
Pleasant service advisor. Work completed as promised. He kept us updated on progress either the service
We want to thank Alexander Gardner and the service department for the great job they did on our Dodge Ram always great service. Thank y’all
Alexander was awesome! He takes you step by step of what’s happening and keeps you updated on timing of completion.
Dealership was ok, what saved them was Rudy making up for other service advisors lack of integrity.
Great customer service I really appreciate it that Jorge listen to what we needed and he was great we got the car we wanted and we are very happy with our purchase 👌
Always helpful and courteous every time I go in. They always make sure my car is taken care of and in great shape.
Excellent in all respects. I highly recommend this dealership. Friendly, high expertise, and flexible. Great experience!
Very quick and easy purchase . Finance did not push for any extended warranties. They were honest during the purchase
Great service and very friendly. The service representative was very attentive and friendly. I would highly recommend San Marcos Jeep.
Friendly and very helpful. Kept me updated throughout the process. Generous and was constantly checking on me to see if there was anything I needed. I was very very satisfied with my service.
They’re are super helpful they’re quick and amazing customer service I totally recommend!!
Perfectly happy with my service did what I asked. Thanks. Will go back again. Great
Excellent Customer Service Friendly Professional Reliable On point Resourceful Overall the best experience ever had with a dealership
Awesome dealership. Customer service is always great and no pressure ever from service writers. I only take my car to this dealer.
Wonderful experience with the service department. Friendly, helpful, and great communication throughout the entire process!
Good service and good accommodations while waiting for service!!! Reasonable price of service Of oil change
What a warm welcome I had to a new city AND a new dealership! This was my first time using this dealership, as me and my husband are new to San Marcos. I was very happy with the service from “drop off” to “pick up”! Very professional and approachable Advisors! I loved getting the courtesy car wash and quick vacuum too!!! I plan on using this dealership for all of my car’s needs! Thank You Alexander for a great experience! 😊
Service was performed as described by the service team and quicker than the expected time. All good!
Awesome sales staff. We felt that our salesman (Charles Gonzales) really worked with us to get us in the vehicle that we wanted. We wouldn’t hesitate to go with them again.
Rudy was very good! Took very good care of my Jeep. Thanks for the finecservice.
Salesman is pleasant and listens to my concerns about my vehicle I don't remember his name but will continue to take my car back for service in the future
Selection of vehicles, courteous salesmen listen to my concerns worked with me to get fight deal done.
Friendly environment and all about customer service I will bring the truck back for service thanks.
Excellent service that significantly improved my gas mileage! Service counselor (Steve Bawcum) was very attentive and kept me informed at all times during warranty service claim. Will keep bringing my vehicles here for service.
Josh did a great job in explaining everything to me, diagnosing the problems with my car, and fixing them so quickly. I really appreciate the tech who worked on my car as well, I saw on my paperwork that they actually troubleshooted the problem instead of just assuming that was the problem. Thank you!!!
Excellent and professional always. I never have any problems or questions about their services. I also appreciate their timeliness.
Great People,Great Service I just moved to San Marcos Live 2 blocks away come here for my oil change and What ever service is needed on my Jeep Will continue to come Amazing atmosphere
Very friendly, knowledgeable, professional, and helpful. When coming in contact with employees, they acknowledged and said hello and asked if they could help me. The waiting room was comfortable and hospitable. Wait time was within quoted time period. Very pleased!!!
The service level when searching for the right vehicle was very personable Cody and Charles found the car and color I was looking for i’m very impressed. I would highly recommend dealing with the San Marcos dodge Chrysler jeep dealership Make you feel like family
Rhett is the Best! Top notch and a true man of his word when it comes to getting a deal done
In this new era of buying online, I was hesitant to stop and finagle with sales. Mike @ San Marcos Doge/ Chrysler was knowledgeable and most of all, easy to deal with. Finance-Dominique & Patrick closed our deal quickly & explained everything so my wife & I could easily understand. Big Thank you From Davila family!
Service there was amazing and fast! Darren was my technician helped me understand everything that was happening and reassured me
Alexander did a great job of ordering new tires and setting up an appointment to install them.
As a first time buyer they were really nice and answered all of my questions and had friendly staff.
Gilbert very helpful and very professional explaining everything about my truck. Thank you for your service
Mike Rodriguez is an excellent salesman. He doesn't "forget" his clients after the sale. Rolando, (service dept), is very personable and concerns himself with your issues at hand. He's also very knowledgeable, of your vehicle. They both go above and beyond. Thank you.
Service is always outstanding. The employees are always friendly and knowledgeable, any vehicle problems I have are fixed promptly.
I don't remember the service guy's name but he was very professional and courteous
I just purchased my fourth vehicle from SMCDJ and am very happy with the service they provided! I will again revisit this location for maintenance and shopping for another vehicle when the time comes! Thank you, Michael White
Tyler, was an excellent information person. Knew the process about the car and the maintenance schedule
Easy buying experience Knowledgeable sales staff. Carson was great to work with. Will go back when buying next vehicle.
Kyjuan Davis wasted no time asking me if I needed assistance. He was very friendly, knowledgeable, comfortable to work with. Gave me great deal on my trade in and put me in the car of my dreams!
Josh, in the service department, was a great help in getting my Jeep back to me as soon as possible.
Blake was very helpful and informative with the situation with my sons car . He would call and text in a timely manner.
Fast service, friendly staff. Work was professionally done and have no issues as a result.
I'm very happy with my Grand Jeep Cherokee. The service department is always so kind. Blake D. has been so good. He is so willing to do whatever it takes to help you. Thank you Blake.
Salesman was not pushy or over aggressive. Even as a newer salesman he was knowledgeable and helpful. Teammates were supportive when necessary. Overall good experience